In the airline ticket sector, the technological innovations have been enormous in the last decades. In a changing world, the expectations of customers and users are very high, and they expect a constant improvement of their lives through technology. However, these important improvements in the ticketing industry have not yet made it to the air freight sector. This sector is one of the productive sectors in which the technological change has evolved more slowly, still operating with paper documents, with many inefficiencies when it comes to management time and subject to processing errors. It is a paradox that even if reducing shipping times is key in the logistics sector, it still hasn’t been possible to improve process efficiency through technology.

According to IATA, air freight involves about 21 paper documents that are interchanged 40 times. This is clearly improvable with technology, ensuring only one document transmission to all relevant actors. It is necessary to adapt the air freight processes in order to ensure greater efficiency when it comes to sending shipping documentation, reducing times and errors and resulting in greater efficiency and a better control of the status of the goods.

The Air Freight Solution Platform seeks to solve this problem and is launched with a clear objective: to facilitate document exchange between all the actors in the logistical chain, both private and public, accelerating their work, reducing errors and increasing the traceability of the goods. These factors will help to improve the service provided by the agents, and to facilitate a quick incident solution when disposing of the appropriate information.